20936 Crystal Court, Bend, OR 97701
831-454-6056
Accomplished Project and Program Manager with 20 years experience in computer software & hardware and the Internet. Enthusiastic team leader who works well under pressure and collaborates successfully in cross-functional settings between product management, product development, QA, finance, and support operations.
Staff Technical Program Manager
8/11 – 5/19As part of Engineering's Tools Team, responsibilities include supporting the Performance Team in project planning, and cross-team Performance Team product evangelism and adoption. Key goals of these ongoing efforts included improved website performance and efficiency, improved member experience, and lower operational costs. Managed/coached Agile-based development efforts.
SF Engineering Office Launch
6/14 – 8/14Specially selected to manage the project establishing LinkedIn's San Francisco office – the company's first major Engineering center outside Mountain View.
“This move, and the bootstrapping of a San Francisco office … is a critical component to scaling our team and hiring. Thank you for the huge part you played in all this … and absolutely crushing the execution.”
— Mohak Shroff, VP Consumer Engineering
Yahoo!
2006 – 2011Senior Program Manager, Mobile
6/08 – 8/11Reporting to the Vice President of Mobile Audience Products, responsibilities included project coordination and oversight for new Yahoo! Mobile website and social networking products.
Sr. Project Manager, Search Marketing
7/06 – 6/08Reporting to the Vice President & GM, Search Advertising, responsibilities included product roadmap creation, executive and cross-functional project reporting, budget and staff planning, and managing mission-critical projects from pre-launch planning to post-launch support.
Apple
2001 – 2006iPod Sr. Engineering Program Manager
12/04 – 7/06Reporting to Tony Fadell, Senior Vice President of the iPod Division, responsibilities included oversight of iPod Division Engineering programs, product roadmap creation, executive and cross-functional project reporting, and managing all divisional administrative issues.
iPod Engineering Program Manager
7/01 – 12/04Reporting to the Vice President of iPod Engineering as a key member of the small management team that developed the iPod.
Lutris – Santa Cruz, CA
2000 – 2001Director, Technical Support & Training
10/00 – 7/01Senior Manager, Customer Services
2/00 – 10/00First hire within the newly formed Customer Services group; participated in key start-up activities, including foundational hiring and analyzing and choosing new customer support systems.
Go.com – Sunnyvale, CA
1999 – 2000Senior Product Manager
11/99 – 2/00Served as the product manager for the Walt Disney Company and Infoseek's joint venture Go Network Personal Homepage products. Represented the Go.com community team in the final definition and development of new COPPA-compliant access and family control policies.
Beyond.com – Sunnyvale, CA
1999Sr. Product Manager, Product Marketing
7/99 – 11/99As the product manager for all volume licensing issues, presided over the definition and design of a new online multi-publisher volume licensing system. Responsible for the successful implementation of new pricing and order rewrite systems supporting the Corporate and Government business unit.
Mainbrace Corp. – Sunnyvale, CA
1999Engineering Project Manager
1/99 – 7/99Organized project team developing Windows CE platform products. Responsibilities included the scheduling and tracking of multiple hardware projects. Managed cross-functional project team, assuring all critical tasks were tracked, key milestones met, and project information promptly communicated.
Philips Mobile Computing
1997 – 1999Manager, Project Services
7/98 – 1/99Reporting directly to Tony Fadell, directed Project Managers, Project Coordinators, Component Engineering, Lab Services, User Documentation, and Engineering Documentation teams.
Program Manager, Marketing
8/97 – 7/98Coordinated Marketing, Operations, Hardware and Software Engineering on all aspects of product development for Velo and Nino Windows CE-based handheld computing devices. Managed project scope, schedule, resources, issues and actions lists, and program communication.
Apple Computer
1984 – 1997Manager, Language Kit Group
6/96 – 8/97Directed a team of software and quality assurance engineers responsible for the development of MacOS Language Kit and Language Kit update products.
Project Manager, Int'l Software Group
6/94 – 6/96Responsible for team management, project scheduling, issue resolution, and status communication.
Manager, Developer Seeding Services
1/89 – 6/94Managed team responsible for strategically distributing Apple pre-released hardware and software technology to third-party developers to promote compatibility and application development.
Project Coordinator, Mac Hardware
10/84 – 1/89Directly supported Apple Hardware Engineering project leaders on early Macintosh hardware projects, including the Macintosh Plus and Macintosh SE.
National University, San Jose, CA – 1996
MBA, Marketing, with distinction (top 5%)
Southern Illinois University, Carbondale, IL – 1976
BS, Administration of Justice
| 1999 – Present | Website Developer: topfivesites.com & bendtrout.com |
| 1998 | Project Leader Award, Philips Mobile Computing |
| 1992 | Management Excellence Award, Apple Developer Group |
| 1990 | Apple Values Award, Apple Evangelism |
| 1989 | Executive Producer, Apple Computer Holiday Party ($1M budget – 6,000 attendees) |